Frequently asked questions

Do we offer refunds?

Yes, we do offer refunds.
But we highly recommend you take a trial before buying our service so that we don’t need to face any refund requests or disputes in the future.
Please submit a ticket to our billing team to get your money back or refunded.

On which devices you can receive our IPTV service?

Our IPTV service is accessible to almost all devices. You can enjoy our service on any smart TV set (Samsung, Sony, LG, etc.), all Android devices (STB, phone), Apple TV, iPhone, STB emulator application, Fire Stick.ultiple sources, including spreadsheets, databases, and cloud storage.

How do i check my internet speed & quality?

Please use speed test server below to test your internet connection, Do this few times through the day. This will give you a good idea of overall internet speed available to you. A stable 4.0 Mbps is the minimum requirement.

When will I get my subscription activated??

Your subscription will be activated from the moment where you receive login credentials. You might or might not be able to get the credentials immediately. If you don’t receive immediately, you don’t need to worry because the email will come to you eventually.

What is IPTV ?

Internet Protocol Television (IPTV) uses Internet technology to send television programming to your TV. IPTV uses a broadband Internet connection for top international programming directly to your home without a satellite dish. Just connect your receiver to your IPTV Internet from the house and on your TV, then sit back and enjoy.

What should I do with channel issues?

If you are having an issue with a channel, you need to switch to another channel. This happens due to issues from the channel provider, which are beyond our control. You can take a look back at the channel after some time and it will work.

What’s different with IPTV?

Well, when you get a dish TV connection, it is important to install the dish connection and decoder. However, you don’t need to go through all that hassle with IPTV. You will be able to use the existing broadband connection to get media content. This is a cheaper and a hassle free alternative to traditional satellite TV.

How long before I can use sevices?

We activate all new accounts in 30 monutes to 12 hours after the invoice is paid .

How to install your IPTV on Android?

There is a lot of IPTV apps on play store but in this tutorial, we will use IPTV SMARTERS app you can download the app from this link: DOWLOAD 

Install the app, open it, Click on “+” then click on the button “Login with XTREAM Code API”

You should enter the host the user and the passaword, You will find them on your member area 

NB:On your member area the host will be ending with /C you should delete this part.